Gary Spurway

/ July 7, 2022

Having experience working with Paul Twyman and Dheeraj Rathee from PROVIDE Digital I can thoroughly recommend their services. Paul and Dheeraj provided the healthcare system with an invaluable booking and capacity tracking tool to facilitate the Bed Bureau service which fulfilled a cross-organisational referral and allocation of patients to available community bed capacity across multiple locations. Due to the substantial numbers of patients discharged to the community bed setting (circa 25 per day) the tool was fundamental in response to the pressures of COVID on the acute hospital.

As the lead for the Bed Bureau service, I am happy to vouch for them for both the quality and knowledge of the PROVIDE Digital team in developing, at a phenomenal pace, a tool that reflects and enhanced operational workflows whilst providing expertise in highlighting further opportunities to exploit the benefits of the digital solution. The tool, once implemented, provided improved assurance to system executives, and improved oversight of the COVID status of patients in the community beds informing decision-making of bed mix whilst additionally supporting the reduction in the turnaround of referral to placement from 2 hours to 15 minutes.

I am more than happy to be contacted to provide any further detail as required by any organisation considering engagement with the PROVIDE Digital team.